Terms & conditions

Property policy

According to government regulations, a valid Photo ID has to be carried by every person above the age of 18 staying at Summer Wine Kasauli. The identification proofs accepted are Drivers License, Voters Card, Passport, and Ration Card. Without valid ID the guest will not be allowed to check in. 

• The primary guest checking in to the hotel must be at least 18 years of age. 

• Early check-in or late check-out is subject to availability and may be chargeable by Summer Wine Kasauli. The standard check-in time is 2 PM and the standard check-out time is 11 AM. After booking you will be sent an email confirmation with Villa phone number. You can contact the hotel directly for early check-in or late check-out.

• The amount paid for the room does not include charges for optional services and facilities (such as room service, mini bar, snacks or telephone calls). These will be charged at the time of check-out from the villa. OTA will not be responsible for any check-in denied by the Villa due to the aforesaid reason 

• Summer Wine Kasauli reserves the right of admission. Accommodation can be denied to guests posing as a ‘couple’ if suitable proof of identification is not presented at check-in. OTA will not be responsible for any check-in denied by the Villa due to the aforesaid reason. 

• Summer Wine Kasauli reserves the right of admission for local residents. Accommodation can be denied to guests residing in the same city. 

• OTA will not be responsible for any check-in denied by the Villa due to the aforesaid reason. 

• For any update, User shall pay applicable cancellation/ modification charges. 

• For any concerns or clarifications related to your booking, you can contact the property on +91 9965400066. 

• Modified bookings will be subject to availability and revised booking policy of the villa.. 

• Any e-coupon discount on the original booking shall be forfeited in the event of cancellation or modification. 

• No person shall use or operate any instrument / speakers after 10pm as per Supreme Court orders. 

• If the Drivers / house help staff is found using the restaurant, pool area or other activities at the Villa then he/she will be considered as the guest and will be charged the full amount. 

• Staff meals will be provided to the house help staff and the extra bed will charged for the house help staff i.e. INR 2000+GST. Smoking / alcohol policy 

• Smoking within the premises is not allowed 

• There are no restrictions on alcohol consumption. Property Accessibility 

• This property is accessible to guests who use a wheelchair. Guests are requested to carry their own wheelchair. (Pets) Related 

• Pets are not allowed. ID Proof Related 

• Passport, Aadhar, Driving License and Govt. ID are accepted as ID proofs) 

• Local ids are allowed Other Rules 

• Allows private parties or events 

• Stags not allowed. Cancellation policy 

• Accommodation reserved shall be kept for 24 hours from the scheduled date of arrival. In case of non-arrival, the advance paid for the reservation shall be forfeited and accommodation will be released. 

• The above tariffs are subject to revision. Tariffs applicable on the date(s) of stay will be charged. 

• 100% advance of room rent will be payable on all bookings. For group or large bookings, please contact mailto:summerwinereservation@gmail.com/ +91 9965400066 

• Online booking / promotional Bookings on all the portals are non refundable. 

• Any booking made with promotional coupons are non refundable.